We are open as usual until 5pm on Friday 22nd December when we close for the Christmas break. We re-open at 9am on Wednesday 27th December . If you have an urgent support query ), you can still call our support helpdesk on 0117 953 4953, or email email@example.com. Thank you very much for your valued business during 2017. We hope you have a very Merry Christmas and a Happy and Prosperous New Year.